If something on this site is wrong or out of date, such as a code that no longer works, a changed condition or an outdated authorisation status, please tell us through the contact form. Choose "Report an error or outdated information" and include the page address.

What happens next

  1. We check the report against the primary source: the exchange's terms for its EU entity or the official register.
  2. If the report is correct, we update the offer data or the text. Codes, benefits and conditions are stored once, so the fix appears on every page that uses them.
  3. Substantive corrections are listed in the change log at the bottom of the affected page, with the date.
  4. If an offer has ended or an authorisation has been withdrawn, the sign-up link is removed straight away.

We do not delete a correction from the change log later, and we do not change the publication date of a page to make it look newer.

What we cannot do

We cannot resolve disputes with an exchange about a reward or an account. Those need to go to the exchange's own customer support or complaints process.